Month: April 2020

Wholefoods Getting groceries delivered has been a bit of a challenge recently. I had been getting deliveries from Reading Market (through Mercado which subcontracts DoorDash(?)). Their lead times are now over 2 weeks. It appears WholeFoods is taking a different approach by releasing delivery slots at random times throughout the day. However, every time I … Continue reading Sniping that WholeFoods delivery slot and other web scraping projects

If you’re anything like me, you avoid calling customer service at all costs. The anticipated pain, whether rational or not, of waiting on hold and having to deal with another human interaction is sometimes just too much of a barrier to making a phone call. I often end up using automated chat functions even though … Continue reading Designing an Effective Service Chatbot by Anticipating Customer Needs