Revised and Better?

In the spirit of disseminating our latest edition of the manager response to online reviews paper, Alex and I have posted the current manuscript to SSRN for those who are interested. Let us know your thoughts via email. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2831402 Abstract: This manuscript investigates the externalities of managers’ responses (MR) to online reviews on popular travel … Continue reading Revised and Better?